POLICIES

Deposits and Cancellations

  • Every appointment will require a NON-REFUNDABLE deposit of ½ of the appointment total.

  • If you need to reschedule, a notice of 24 hours is required. 

  • Deposits roll over for all appointment changes before 24 hours.

  • Deposits do NOT roll over to appointments that are changed after 24 hours. 

  • A new deposit will be required for appointments that are canceled after 24 hours.  
     

No Show Appointments

If you are a no show for an appointment, you will be required to pay the remainder of that appointment before you can book your next appointment. Although I sympathize with unforeseen emergencies, I can not be responsible for no show appointments. Unfortunately there will be no exceptions to this policy. 

Children and Pets

To make the most out of your appointment, children and pets are asked to be left at home or with a trusted caretaker and will not be permitted inside during appointments.

After Hours Appointments

If you are needing a service after business hours, please email me a request for the date and time. Once approved, you will send the non-refundable deposit and $30 after hours fee. For appointments needed on Sunday, there is a non-refundable $100 "closed day" fee that will need to be paid with the deposit. 

Packages

  • There are no refunds on packages.

  • All package appointments must be scheduled by you before the expiration date given. 

  • Appointments that are not used will not roll over. 

  • Although deposits are not required for packages, a $30 fee will be added to your account for cancellations made after 24 hours. 

Refunds

There are no refunds on any service. If you have a concern or are unhappy about a service, please let me know immediately so I can accommodate your concern. 

Guests

To make the most out of your appointment, do NOT bring guest with you to your appointment. I will not be responsible for accommodating friends who want to "watch" you during your service. If you have a unique situation that requires assistance from a caretaker of some sort, please email me your request to bring this guest for approval.  

Fill Appointments

If you book any fill appointment 4 weeks or more after your last fill, your appointment will be adjusted and be considered a full set and repriced accordingly.

Tardy for Appointments

If you arrive late to your appointment, your scheduled service will still be provided. Although your appointment will be cut short, it will still end at the scheduled time and you will be expected to pay the remainder of the service fee.